TERMS AND CONDITIONS
“UNIVERSAL TRAVELLER EURO TRIP COMPETITION”
CONDITIONS OF ENTRY
1. Information on how to enter and prizes form part of these Conditions of Entry.  Entry into this promotion is deemed acceptance of these Conditions of Entry by each entrant.
2. Entry is open to Australian residents of NSW, QLD, ACT, VIC, SA, TAS, NT and WA, aged 18-39 years of age who enter the promotion in the required manner.
3. Employees of Flight Centre Travel Group Limited, Emirates, Topdeck Travel, Contiki, Travel Money Oz and related bodies corporate, suppliers, agencies, licensees and their immediate families are not permitted to enter.

The Promoter

4. The Promoter” is Flight Centre Travel Group Limited trading as The Universal Traveller ABN 25 003 377 188 ACN 003 377 188 ATAS Accreditation No. A10412. Flight Centre Head Office- Southpoint, 275 Grey Street, South Brisbane QLD 4101.
Duration of Promotional Period

5. The promotion will commence at 11:00am AEST Monday 9th March 2020 and will continue until 11.59pm AEST Sunday 29th March 2020 ("Promotion Period").

How to Enter

6. Eligible Entrants may have one (1) “primary entry” during the promotion period.

7. To enter the promotion and be eligible to win, Eligible Entrants must go to www.universaltraveller.com.au/win and choose the holiday destination trip they prefer using a check box, fill out the competition entry form in full and agree to receive e-newsletters from Universal Traveller & Travel Money Oz. This will result in one (1) “primary entry”. Shortstack is a 3rd party supplier, which will be used to build the competition app.

10. In order to complete a valid entry form and subscribe to Universal Traveller & Travel Money Oz hot offer emails, eligible entrants will be required to provide their full name, current and valid email address, state, postcode, date of birth and mobile number. Eligible entrants must remain subscribed for the duration of the ‘Promotional Period’.

11. Entries will be deemed to be accepted at the time of receipt and not at the time of transmission. Entries received will be considered final by the Promoter. Incomplete, inaccurate, erroneous, illegible or incomprehensible entries will be deemed invalid.

12. Entries must be received by the Promoter during the promotional period. The Promoter accepts no responsibility for late, lost or misdirected entries.

13. Any costs associated with accessing the Promotional Websites remain the responsibility of each entrant and are dependent on the Internet Service Provider used.

14. The Promoter takes no responsibility for any variation in the value of any Prize.

15. If the Prize Winner does not accept any element of the Prize, the Promoter is not obliged to provide the Prize Winner with a substitute Prize.
Draw Details- Selection of Prize Winner

16. The competition will be drawn at random using an electronic drawing method. Approval number for the electronic drawing method is 1125.
17. There will be one (1) draw which will generate (1) Major Prize Winner at random from all eligible entries received.
18. The major prize draw will take place at 11:00am AEST Monday 30th March 2020 at Flight Centre Head Office, Level 12, 275 Grey Street, South Brisbane QLD 4101.
19. The Major Prize Winner will be notified by phone and email by 5:00pm AEST Monday 30th March 2020 and the result will be published on https://www.universaltraveller.com.au/deals/winners  by 5:00pm AEST Tuesday 31st March 2020.
20. The Major Prize Winner will have until 5:00pm AEST Friday 31 July 2020 to claim the prize. Although every effort will be made to contact the prize winners, should an unclaimed prize draw be necessary, the draw will be held at 11:00am AEST Monday 3rd August 2020 at Flight Centre Head Office, Level 12, 275 Grey Street, South Brisbane QLD 4101.
21. The Prize Winner of any unclaimed prize draw will be notified by phone and email by 5:00pm AEST Monday 3rd August 2020 and the result will be published on https://www.universaltraveller.com.au/deals/winners by 5:00pm AEST Monday 3rd August 2020.

Prize Details

22. There will be one (1) Major Prize Winner, which will receive either prize OPTION 1 (one) OR prize OPTION 2 (two) as per below details.
23. To be eligible for the Major Prize, the entrant will choose between two (2) prize options. The two (2) prize options will consist of the following components:

PRIZE OPTION 1: GREECE

a) Two (2) x return economy flights into and departing from Athens aligning with Contiki tour starting and ending in Athens, flying Emirates valued at up to approximately $2,275 AUD each ($4,550 AUD total).

• Winner and their travel companion must comply with Condition 2.
• Return economy class airfares for two (2) adults departing from the Australian capital city airport closest to the ordinary residential address of the winner, arriving into and departing from Athens, Greece.
• If applicable, the prize will be inclusive of domestic flights (where applicable to depart from major ports in Australia).
• Airfare bookings must be made and tickets issued by 31 July 2020, and travel completed within 9 months from booking date.
• Blackout dates may apply during peak periods: 19 Jun - 19 Jul 2020 and the ticket is subject to availability. Travel during peak periods and embargo periods may be restricted.
• Minimum 6 month passport validity is required at time of travel.
• This prize is non-transferable, non-refundable and cannot be exchanged for cash or other goods or services.
• The following costs are to be paid by the passengers: travel costs to and from airports, travel insurance, accommodation, excess baggage, meals, all taxes, fuel levies and surcharges, and all other travel related expenses and add-ons.
• Frequent Flyer points cannot be accrued as part of this prize and prize winner tickets cannot be upgraded using frequent flyer points, or by payment. Airline or status credits do not apply to these tickets.
• Lounge access is not included in this prize.
• Tickets cannot be reissued for re-routes and a maximum of one date change is permitted. Any change fees are the responsibility of the prize winner.
• Payment for airport taxes, fuel levies and surcharges is required, in order for tickets to be issued.
• All travel must be booked prior to the departure date by a Universal Traveller consultant. The airline, departure and return dates will be booked and determined at the discretion of Universal Traveller and Emirates and is based on availability.

b) Two (2) x Contiki Greece 13 day Greek Island Hopping tour valued at up to approximately $3,636 AUD each (up to AUD $7,272 AUD total for 2 people).


• Winner and their travel companion must comply with Condition 2
• Prize is for two (2) people on the 13 day Contiki Greek Island Hopping tour departing Athens and is valid for the travel dates departing 29 April – 20 September 2020 (blackout dates may apply during peak periods: 19 Jun - 19 Jul 2020).
• Prize must be booked by 31 July 2020 on a guaranteed departure and is subject to availability.
• Accommodation is based on twin share.
• All passengers must be aged between 18 – 35 years old at time of travel.
• Prize is not refundable, transferrable nor redeemable for cash, credit or foreign exchange.
• Date changes are not permitted once the booking has been finalised.
• Once prize booking is confirmed and ticketed, cancellation charges will apply and will be the sole responsibility of the winner.
• Winner and guest are responsible for obtaining all travel documents, including passports and/or visas, as applicable.
• Any additional cost associated with the trip is the responsibility of the traveller.
• Both passengers must be booked onto the same departure & on the same booking.
• If the specific trip is not taken in valid redemption period, then the prize will be forfeited and no replacement prize will be granted.
• Travel insurance is compulsory to participate in this trip and can be arranged prior to departure by the winner and their travel companion with their Universal Traveller consultant.
• Travel must be booked within specified period or prize will be forfeited and Sponsor will have no further obligation to such winner. No extension to this date is available.  This prize is for land only.
• Prize valid on new bookings only and cannot be applied to existing bookings. Prize cannot be used in conjunction with any other discounts or special offers.
• Prize does not include flights, transfers, visas, pre/post accommodation, spending money, optional activities or any other items not articulated in the Intrepid Essential Japan trip inclusions. Any additional costs associated with the trip are the responsibility of the traveller.
• Travellers must meet and comply with Contiki’s full suppliers terms and conditions.
• Contiki – Greek Island Hopping itinerary and trip inclusions and conditions are as follows:
 Day 1: Arrive Athens
 Day 2: Athens
 Day 3: Athens to Mykonos
 Day 4: Mykonos
 Day 5: Mykonos
 Day 6: Mykonos to Santorini
 Day 7: Santorini
 Day 8: Santorini
 Day 9: Santorini to Ios
 Day 10: Ios
 Day 11: Ios
 Day 12: Ios to Athens
 Day 13: Depart Athens

Inclusions:
• 12 nights’ accommodation
• 16 meals; 12 Breakfasts, 2 Dinners, 2 Regional Dinners
• See the traditional Cycladic buildings of Mykonos town
• Visit to the main town of Fira

For full terms and conditions and tour details visit: https://www.contiki.com/au/en/destinations/europe/tours/greek-island-hop...

c) One (1) x $1,000 AUD Universal Traveller Gift Card

• $1,000 Universal Traveller Gift Card that can be used towards accommodation, transfers, car hire, travel insurance or any other additional cost associated with the trip.
• Gift Card is only redeemable by physically going into a Universal Traveller Australia store, with photo identification.
• Gift Card is not transferrable or redeemable for cash, credit or foreign exchange.
• Gift Cards are treated as cash and cannot be replaced if lost or stolen.
• Gift Card is valid for a period of 3 years from the date of issue.
Full gift card terms here:  https://www.universaltraveller.com.au/plan/gift-cards

 

d) One (1) x $2,000 Travel Money Oz Currency Pass

• Prize is for one (1) x Travel Money Oz Currency Pass card loaded with $2,000 AUD equivalent in foreign currency (limited to Great British Pounds, US Dollars, Euros, New Zealand Dollars, Canadian Dollars, Singapore Dollars, Hong Kong Dollars, Japanese Yen, or Thai Baht).
• Winning customer must be over the age of 18 and have a valid Passport or Driver’s License for proof of ID.
• Winning customer will receive a Travel Money Oz Currency Pass personalised card that will be sent to their residential address within 14 days of redeeming.
• Currency Pass rate cannot be discounted. Bank transfers excluded.
• Travel Money Oz reserves the right to amend Eligible Currencies at any time without notice. Travel Money Oz reserves the right to withdraw the offer at any time without notice. Prize is available to Customers for personal use only. Foreign currency wholesalers, other financial institutions or currency providers are not eligible for the prize. Offer is not valid for Flight Centre Travel Group employees.
• MasterCard Prepaid Management Services Australia Pty Ltd (ABN 47 145 452 044, AFSL 386 837) arranges for the issue of Travel Money Oz Currency Pass in conjunction with the issuer, Heritage Bank Limited (ABN 32 087 652 024, AFSL 240 984). You should consider the Product Disclosure Statement for the relevant product available at www.travelmoneyoz.com before deciding to acquire the product. Any advice does not take into account your personal needs, financial circumstances or objectives and you should consider if it is appropriate for you. MasterCard® and the MasterCard Brand Mark are registered trademarks of MasterCard International Incorporated.

For full details visit: http://www.travelmoneyoz.com/
PRIZE OPTION 1 TOTAL VALUE = $14,822 AUD


PRIZE OPTION 2: CROATIA

a) Two (2) x return economy flights into and departing Split, Croatia, including aligning with Topdeck Travel tour starting & departing in Split, flying Emirates valued at up to approximately $2,169 AUD each ($4,338 AUD total).

• Winner and their travel companion must comply with Condition 2.
• Return economy class airfares for two (2) adults departing from the Australian capital city airport closest to the ordinary residential address of the winner, arriving into and departing Split, Croatia for the Topdeck tour.
• If applicable, inclusive of domestic flights (where applicable to depart from major ports in Australia).
• Airfare bookings must be made and tickets issued by 31 July 2020, and travel completed within 9 months from booking date.
• Blackout dates may apply during peak periods: 19 Jun - 19 Jul 2020 and the ticket is subject to availability. Travel during peak periods and embargo periods may be restricted.
• Minimum 6 month passport validity is required at time of travel.
• This prize is non-transferable, non-refundable and cannot be exchanged for cash or other goods or services.
• The following costs are to be paid by the passengers: travel costs to and from airports, travel insurance, accommodation, excess baggage, meals, all taxes, fuel levies and surcharges, and all other travel related expenses and add-ons.
• Frequent Flyer points cannot be accrued as part of this prize and prize winner tickets cannot be upgraded using frequent flyer points, or by payment. Airline or status credits do not apply to these tickets.
• Lounge access is not included in this prize.
• Tickets cannot be reissued for re-routes and a maximum of one date change is permitted. Any change fees are the responsibility of the prize winner.
• Payment for airport taxes, fuel levies and surcharges is required, in order for tickets to be issued.
• All travel must be booked prior to the departure date by a Universal Traveller consultant. The airline, departure and return dates will be booked and determined at the discretion of Universal Traveller and Emirates based on availability.

b) Two (2) x Topdeck Croatian Riviera 8 Day Tours valued at up to approximately $2,730 AUD each (up to AUD $5,460 AUD total for 2 people)

• Winner and their travel companion must comply with Condition 2
• Prize is for two (2) Topdeck Croatian Riviera Tours departing and ending in Split, Croatia and is valid for the travel dates departing from 30 May to 27 August 2020 departures (blackout dates may apply during peak periods; all July 2020 departures).
• Prize must be booked by 31 July 2020 on a guaranteed departure and is subject to availability.
• Accommodation is based on twin share.
• All passengers must be aged between 18 – 39 years old at time of travel.
• Prize is not refundable, transferrable nor redeemable for cash, credit or foreign exchange.
• Date changes are not permitted once the booking has been finalised.
• Once prize booking is confirmed and ticketed, cancellation charges will apply and will be the sole responsibility of the winner.
• Winner and guest are responsible for obtaining all travel documents, including passports and/or visas, as applicable.
• Any additional cost associated with the trip is the responsibility of the traveller.
• Both passengers must be booked onto the same departure & on the same booking.
• If the specific trip is not taken in valid redemption period, then the prize will be forfeited and no replacement prize will be granted.
• Travel insurance is compulsory to participate in this trip and can be arranged prior to departure by the winner and their travel companion with their Universal Traveller consultant.
• Travel must be booked within specified period or prize will be forfeited and Sponsor will have no further obligation to such winner. No extension to this date is available.  This prize is for land only.
• Prize valid on new bookings only and cannot be applied to existing bookings. Prize cannot be used in conjunction with any other discounts or special offers.
• Prize does not include flights, transfers, visas, pre/post accommodation, spending money, optional activities or any other items not articulated in the Intrepid Essential Japan trip inclusions. Any additional costs associated with the trip are the responsibility of the traveller.
• Travellers must meet and comply with Topdeck’s full suppliers terms and conditions.
• Topdeck Croatian Riviera Tour and trip inclusions and conditions are as follows:
 Day 1: Split to Milna
 Day 2: Milna to Hvar
 Day 3: Hvar to Korcula
 Day 4: Korcula to Dubrovnik
 Day 5: Dubrovnik to Mljet
 Day 6: Mljet to Makarska
 Day 7: Makarska to Split
 Day 8: Split

For full terms and conditions: https://www.topdeck.travel/tours/europe/croatian-riviera

c) $1,000 Universal Traveller Gift Card that can be used towards accommodation, transfers, car hire, travel insurance or any other additional cost associated with the trip.

• Gift Card is only redeemable by physically going into a Universal Traveller Australia store, with photo identification.
• Gift Card is not transferrable or redeemable for cash, credit or foreign exchange.
• Gift Cards are treated as cash and cannot be replaced if lost or stolen.
• Gift Card is valid for a period of 3 years from the date of issue.
Full gift card terms here: https://www.universaltraveller.com.au/plan/gift-cards

d) One (1) x $2,000 Travel Money Oz Currency Pass

• Prize is for one (1) x Travel Money Oz Currency Pass card loaded with $2,000 AUD equivalent in foreign currency (limited to Great British Pounds, US Dollars, Euros, New Zealand Dollars, Canadian Dollars, Singapore Dollars, Hong Kong Dollars, Japanese Yen, or Thai Baht).
• Winning customer must be over the age of 18 and have a valid Passport or Driver’s License for proof of ID.
• Winning customer will receive a Travel Money Oz Currency Pass personalised card that will be sent to their residential address within 14 days of redeeming.
• Currency Pass rate cannot be discounted. Bank transfers excluded.
• Travel Money Oz reserves the right to amend Eligible Currencies at any time without notice. Travel Money Oz reserves the right to withdraw the offer at any time without notice. Prize is available to Customers for personal use only. Foreign currency wholesalers, other financial institutions or currency providers are not eligible for the prize. Offer is not valid for Flight Centre Travel Group employees.
• MasterCard Prepaid Management Services Australia Pty Ltd (ABN 47 145 452 044, AFSL 386 837) arranges for the issue of Travel Money Oz Currency Pass in conjunction with the issuer, Heritage Bank Limited (ABN 32 087 652 024, AFSL 240 984). You should consider the Product Disclosure Statement for the relevant product available at www.travelmoneyoz.com before deciding to acquire the product. Any advice does not take into account your personal needs, financial circumstances or objectives and you should consider if it is appropriate for you. MasterCard® and the MasterCard Brand Mark are registered trademarks of MasterCard International Incorporated.

For full details visit: http://www.travelmoneyoz.com/

PRIZE OPTION 2 TOTAL VALUE = $12,798 AU
General
24. The following are not included as part of the prizes: all other out of pocket expenses including travel insurance, additional meals, beverages, laundry services, spending money, transfers, optional excursions, tipping, passports, visas and all other ancillary costs not expressly provided, as well as the costs of obtaining any of these. These are the responsibility of the Prize Winner and their travel companion.
25. Winners must take the prizes as offered. Prizes are non-transferable, non-refundable, cannot be sold or exchanged for cash, credit or foreign exchange and cannot be used in conjunction with any other offer, discount or promotion. Negotiation with Universal Traveller will not be entered into.
26. The prizes and booking of the prizes are subject to the standard booking terms and conditions of Universal Traveller available via the website: https://www.universaltraveller.com.au/about-us/terms-conditions
27. The personal information of entrants will be collected to enable the Promoter to administer and promote this promotion and to contact the Prize Winner (or, if applicable, the winner of an Unclaimed Prize Draw).  Entrants agree that the Promoter may handle their personal information in accordance with the Promoter's privacy policy, which is available at: https://www.universaltraveller.com.au/about-us/privacy, including for marketing purposes, and that the Promoter can continue to contact them even after this Promotion ends.  If an entrant does not truthfully provide all requested personal information, the Promoter may determine that they are not eligible to win the Prize.
28. The Prize Winner consents to the use of their name, suburb of residence; image and social media name or handle for promotional and marketing purposes. The personal information of the Prize Winner and their travel companion(s) (if applicable) may be provided to others assisting, including Prize suppliers and deliverers, and to authorities that regulate this promotion.
29. All entrants who submit any entry to the Promoter: (a) grant the Promoter and its licensees and assignees a non-exclusive licence to exercise all rights in perpetuity throughout the world in the entry material and all other material provided by the entrant to the Promoter pursuant to this promotion at any time; and (b) represent and warrant that the exercise of the rights granted to the Promoter in these terms and conditions will not infringe the rights of any third parties; and (c) indemnify the Promoter against any loss or damage resulting from any breach of the foregoing representation and warranty.
30. To the extent permitted by law, the Promoter is not responsible or liable for:
a. inaccurate/incorrect transcription of entry information;
b. purported entries that are not received for any reason, including because they are lost, misdirected or stolen, or that are received, but are late, illegible, incomplete, sent with insufficient postage (where entry is by post), or sent other than as directed in the entry instructions;
c. any problems or technical failures of any kind, including malfunction of any telephone network or lines, computer online systems or network, servers or providers, computer equipment, or software;
d. the unavailability or inaccessibility of any service whether or not caused by traffic congestion on the Internet or at any website;
e. unauthorised human intervention in any part of the competition;
f. electronic or human error which may occur in the administration of the competition;
g. any loss suffered or sustained, to person or property and including, but not limited to, consequential (including economic) loss arising in connection with the arrangement for supply, or the supply, of any goods or services by any person to a Prize Winner and, where applicable, to any family/persons accompanying a Prize Winner; or
h. any injury or damage to persons or property, including to the participant's or any other person's computer related to, or resulting from, participation or downloading any materials in this competition.
31. The Promoter will not be liable for personal injury suffered during participation in the promotion or use of the Prize, except to the extent directly caused by the Promoter's negligence. If requested by The Promoter, the Prize Winner(s), and his or her guests, must sign and return any liability release and indemnity provided by the Promoter and/or its contractors as a condition of a Prize being awarded. Failure to return the signed releases and indemnities may result in the entitlement to the Prize being forfeited and the selection of another Prize Winner.
32. The above conditions do not affect, and is not intended to affect, any rights a consumer might have, which cannot be excluded under applicable consumer protection laws. To the fullest extent permitted by law, any liability of the Promoter or its servant or agents for breach of any such rights is limited to the payment of the cost of having the Prize supplied again.
33. The Promoter accepts no responsibility for any tax liabilities that may arise from winning any Prize.
34. When competition entrants subscribe to receiving Universal Traveller & Travel Money Oz hot offer emails and are agreeing to receive marketing material from Flight Centre Travel Group Limited trading as The Universal Traveller & Travel Money Oz. In the event that entrants decide to opt out of receiving information on promotions, services and market research provided by Flight Centre Travel Group Limited trading as The Universal Traveller they can email customer.relations@utrav.com.au
35. This promotion is authorised under NSW Permit No. LTPS/20/42625, SA Permit No. T20/320 and ACT Permit No. ACT TP 20/00358

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